A One-Sided Stupid Conversation With A Help Website
Whether its an appliance, a car or a computer, that you have a question about, there are “expert” web sites that will answer your question – almost always for a fee it turns out.
These sites claim an expert is available to immediately have a conversation with you and will answer your question. A pop-up appears on your browser with a name and avatar and asks you to type in your question.
You may or may not realize that most of the time there is no one on the other end conversing with you.
It’s a “bot” with an automated algorithmic program, which will do nothing but in the end try and extract $ or £ out of your purse. No matter what you type and say to the “helper”, you will get a response. Any user of one of these sites will earnestly type in their questions and possibly discover they are wasting their time by having a one-sided exchange.
How mush stupider could I get? Well read below. Here’s a transcript of a “conversation” I had with a music instrument appraiser’s assistant. This is the response I received to my “questions”.
Yeah right, I’m going to trust your secure page. You would think that whoever programs these websites could distinguish between a real request and nonsense.
Well it just goes to show you why people are fooled so easily. And I’m not even a Russian.